Free Shipping on orders over $35 with code: FREESHIP35

FAQ

What is the best way to brew coffee?

That's up to you! Different brew methods work better for different situations and based on your preferences, may be more ideal. We are working on some brew guides and will have those up soon. 

 

How should I store my coffee?

It's best to only purchase as much coffee as you can use in a week. When storing coffee, a cool dry place will do. Freezing can cause other flavors to absorb into the coffee and alter the taste. Roasted coffee will degas over time so it's important not to put it in an airtight container. Our bags have a built in one-way valve to allow gases to be released so they do not affect the flavor of your coffee.

 

Do you ship macarons?

We do not currently ship macarons  but are working on testing out some systems to do so effectively. 

 

Can I rent out your space?

Absolutely! We offer venue rental on Sunday afternoons only at this time. For more information please email us at info*at*buggytowncoffee.com 

 

Do you make donations to causes and fundraisers?

Absolutely! But we get asked for a donation every day so we have to choose which ones line up best with our values and that will benefit the community most. You can email us about your cause and we will consider it for our next opportunity. We can not make monetary donations at this time. We donate a portion of our profits of coffee sales to worthwhile causes around the globe. Feel free to share one you think could use some help. 

If you have a fundraiser you would like to partner with us on, please contact us via email and let us know in detail what purpose you are raising funds.

 

Why does your coffee cost more than coffee at the grocery store?

This is not a question many people ask but we are sure plenty of people wonder. Coffee is not a locally grown product. It is produced in select regions of the world near the equator. Many of those countries are developing and lack running water. Coffee farms generally sell their crop to different markets. The top grade coffee that is often hand picked and the best tasting is called 'Specialty Grade' and this is what we buy, roast, and serve. The rest of the coffee crop is considered 'Commodity Grade' and this is what you will find in most grocery stores and by large businesses. This year the price of Commodity Coffee, known also as the C Market, dipped below the cost of production. You can imagine what this must mean for the farmer. Farming coffee in this way is not sustainable. We want to ensure coffee has a place in the future so we only buy coffee that is fresh crop, that brought a sufficient price to the farmer. More on this coming soon.